在线阅读本书 Book Description The international bestseller----more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and oth...(展开全部)

（美）雷克·克斯切纳 博士 畅销书作家，著有包括本书及《如何受欢迎：在商界和在人生中获得更好人际关系的秘密》等多部全球性畅销书。在美国航天航空局（ NASA）、美国全国广播公司财经频道（CNBC）、加拿大广播公司（ CBC ）、《华尔街日报》《伦敦时报》等国际知名企业与媒体担任讲师、撰稿人。 （美）雷克·布林克曼 博士 畅销书作家，著有包括本书及《设计你的人生》《爱你的客户》等多部全球性畅销书。高级心理医师，同时在NASA等政府机构及世界500强企业担任讲师，内容包括领导力、时间管理、团队合作等热门课程。

This timely book not only helps readers free themselves from controlling people but also seeks to explain the occurrence of verbal abuse, battering, stalking, harassment, hate crimes, gang violence, tyranny, terrorism, and territorial invasion. What the author calls a "compelling force" overcomes these controllers; because they sense the overwhelming "psychic pain, distress, an...(展开全部)

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone-social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for ...(展开全部)

Humans have a natural instinct to help others. Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone--social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's ...(展开全部)

Humans have a natural instinct to help others. Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone--social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's ...(展开全部)

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone-social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for ...(展开全部)

Discover how to cope with instinct, emotion, and irrationality--the dinosaur brain--that disrupts any business enivronment, with a step-by-step process that helps you reason your way through turf wars and power struggles, surly subordinates, temperamental bosses, and more.... "The key to thriving in the corporate jungle is understanding dinosaurs." TIME From the Paperback ...(展开全部)

In the tradition of The Elements of Style comes Trish Hall’s essential new work on writing well—a sparkling instructional guide to persuading (almost) anyone, on (nearly) anything. As the person in charge of the Op-Ed page for the New York Times, Hall spent years immersed in argument, passion, and trendsetting ideas—but also in tangled sentences, migraine-inducing jargon, and d...(展开全部)

In the tradition of The Elements of Style comes Trish Hall’s essential new work on writing well—a sparkling instructional guide to persuading (almost) anyone, on (nearly) anything. As the person in charge of the Op-Ed page for the New York Times, Hall spent years immersed in argument, passion, and trendsetting ideas—but also in tangled sentences, migraine-inducing jargon, and d...(展开全部)